unsur Jurisdiction Notice

We at unsur operate an online gaming and sportsbook platform available only in jurisdictions where local law permits. Our services are not available everywhere — users are responsible for verifying that access and use comply with the laws of their own jurisdiction before creating an account on unsur.

This legal notice explains where unsur operates, what we do not offer, and your responsibility to verify local-law compliance. We do not claim any license or authorization in any specific country. We operate transparently about our service area and expect all users to respect their local regulations.

If you have legal questions about unsur's availability in your region, contact our support team through unsur.app or consult a legal professional in your jurisdiction.

Service Availability and Prohibited Jurisdictions

We do not offer our services in jurisdictions where online wagering is prohibited by local law. Our platform is available only where applicable law permits. Users are responsible for verifying that access and use comply with the laws of their own jurisdiction.

If you access unsur from a jurisdiction where online wagering is prohibited, you do so at your own risk. We are not responsible for any legal consequences you may face. We may suspend or terminate your account if we determine that you are accessing unsur from a prohibited jurisdiction.

unsur does not operate under any national license or regulatory authorization in Indonesia or any other country. We do not claim to be licensed by any gambling commission or regulatory body. We operate our platform in jurisdictions where applicable law permits, and users are responsible for verifying local compliance.

Account Eligibility and User Restrictions

You must be of legal age in your jurisdiction to create an account on unsur. Legal age varies by jurisdiction — typically 18 years old, but may be higher in some regions. You are responsible for verifying that you meet the legal-age requirement in your jurisdiction before creating an account.

You may not create an account on unsur if:

• You are a resident of a jurisdiction where online wagering is prohibited by local law
• You are below the legal age of majority in your jurisdiction
• You are prohibited from accessing online wagering services by a court order or regulatory decision in your jurisdiction
• You have been previously banned or suspended from unsur due to violation of our terms

We enforce these restrictions through account verification and monitoring. If we determine that you are ineligible to use unsur, we may suspend or terminate your account without notice.

Data Privacy and Payment Processing

We handle your account data in accordance with applicable law. For detailed information about how we collect, use, and protect your data, see our Privacy policyWe encrypt your personal information and store it on secure servers. We never share your data with third parties for marketing or other purposes.

We process payments through nine payment methods available in Indonesia: QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet). Payment processing is subject to the terms of your payment provider. We are not responsible for delays or failures in payment processing caused by your payment provider.

We require KYC (Know Your Customer) verification for all account holders before allowing withdrawals. This means we ask for a valid Indonesian ID, a recent selfie, and phone-number confirmation. We use this information only to verify your identity and comply with applicable regulations.

No Warranty or Guarantees

unsur operates "as is" without warranty or guarantee of any kind. We do not guarantee that our platform will be available at all times, that games will load without errors, or that payment processing will complete within any specific timeframe.

We do not guarantee any specific outcome on unsur games. Our sportsbook, live-dealer tables, slot games, and esports markets operate with transparent mechanics, but we make no promise about win rates, payouts, or odds accuracy. All outcomes are subject to applicable game rules and random-number generators.

We do not guarantee protection from technical failure, network outages, or other events beyond our control. If your unsur account is affected by technical issues, contact our support team for assistance.

Limitation of Liability

To the fullest extent permitted by law, unsur is not liable for any indirect, incidental, special, or consequential damages arising from your use of our platform, including loss of earnings, loss of data, or reputational harm. This applies regardless of whether unsur has been advised of the possibility of such damages.

Our total liability to you, for all claims arising from your use of unsur, is limited to the amount of your account balance at the time the claim arose. This limitation applies to all claims, whether based on contract, tort, negligence, strict liability, or any other legal theory.

Some jurisdictions do not allow limitation of liability. If you are resident in such a jurisdiction, the above limitation may not apply to you.

Dispute Resolution and Legal Proceedings

If you have a dispute with unsur, contact our support team through unsur.app. Provide details about your issue, including relevant transaction references, dates, and a clear description of your concern. Our support team will investigate and respond within five business days.

If you are not satisfied with our response, you may escalate your dispute to our management team. Provide a written summary of your issue and our previous response. We will review and respond within ten business days.

If you remain unsatisfied and wish to pursue legal action, these terms are governed by the laws of Indonesia. Any legal proceedings must be brought in the courts of Indonesia. By using unsur, you agree to submit to the jurisdiction of Indonesian courts.

Content Accuracy and Game Information

We strive to keep our platform information accurate and current. However, unsur does not warrant that all content is accurate, complete, or up to date. This includes game descriptions, odds, payout information, and tournament schedules for Liga 1, Piala AFF, Champions League, Premier League, MotoGP, and badminton events.

Game mechanics and payout tables are subject to change. We will notify users of material changes through our platform. If you have questions about specific game rules, contact our support team.

Contact for Legal Inquiries

If you have legal questions about unsur, contact our support team through unsur.app. Provide your query in writing, including your account email, the nature of your inquiry, and any relevant transaction references. We will route your inquiry to our legal team for review.

For urgent legal matters, you may reach out through our live-chat support feature during business hours. We aim to acknowledge legal inquiries within one business day.

You may also consult a legal professional in your jurisdiction for independent legal advice about unsur's availability, your account eligibility, or your local regulatory obligations.

Your Responsibility to Verify Compliance

We at unsur make clear that our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Before creating an account on unsur, you must verify that access and use comply with the laws of your jurisdiction.

We do not provide legal advice. If you have questions about whether unsur is available or legal in your jurisdiction, consult a legal professional. By accessing unsur, you acknowledge that you have verified local-law compliance and that you are of legal age in your jurisdiction.

This jurisdiction notice is subject to change at any time. We will notify users of material changes through unsur.app. Your continued use of unsur after we post changes constitutes your acceptance of the updated notice.